Privacy Policy

At Cheap Fastrax Store (fastraxparts.com), we understand that RC enthusiasts value both performance and security. Just as you trust us for high-quality RC parts, we take your privacy just as seriously. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make purchases.

1. Information We Collect

To provide the fast, secure service RC racers and hobbyists expect, we collect:

• Order Information: Name, shipping address, payment details (processed securely), phone number, and products purchased
• Account Data: Username, password (encrypted), order history for customers who create accounts
• Technical Data: IP address, browser type, device information to optimize our site for mobile users
• Communication Data: Emails sent to [email protected], live chat transcripts, and customer service requests
• Usage Data: Pages visited, products viewed (similar to how racers analyze lap times to improve performance)

2. How We Use Your Information

We use your data with the same precision as professional RC teams use their telemetry:

• Process orders quickly (including same-day processing for urgent parts)
• Provide worldwide shipping (excluding some remote Asian regions)
• Improve our product selection (like crawler accessories or electric motors)
• Send order confirmations and shipping updates
• Prevent fraud (with real-time monitoring like our failsafe products)
• Respond to customer service inquiries about parts or payments
• Analyze website performance to serve mobile users better

3. Data Sharing & Disclosure

We treat your data like professional racing teams treat their setups – with care and only sharing what’s necessary:

• Payment Processors: Share only what’s needed to complete transactions (Visa/MasterCard, PayPal, etc.)
• Shipping Carriers: Provide address and contact details to deliver your RC parts worldwide
• Legal Requirements: May disclose if required by law (similar to race compliance rules)
• Business Transfers: In case of merger or acquisition, customer data may transfer

We do not sell your personal data to third-party marketers.

4. Data Storage & Security

We protect your data with the same standards as our 256-bit SSL encrypted payments:

• PCI-DSS compliant payment processing
• No sensitive payment data stored on our servers
• Regular security audits (like pre-race checks)
• Data stored only as long as necessary (retention periods vary by data type)

5. Your Rights

You control your data like you control your RC vehicle:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request erasure under certain conditions
• Opt-Out: Unsubscribe from marketing emails
• Complaints: Contact us or your local data protection authority

6. Cookies & Tracking

We use cookies like racers use telemetry – to improve performance:

• Essential Cookies: Required for checkout and account functions
• Analytics Cookies: Help us understand how customers browse (like which accessories pages are most popular)
• Preference Cookies: Remember your settings for faster future visits

You can manage cookies through your browser settings, though this may affect site functionality.

7. International Data Transfers

As a global RC parts provider (excluding some Asian regions), your data may be transferred internationally with appropriate safeguards.

8. Children’s Privacy

Our website is not designed for children under 16. We do not knowingly collect data from children.

9. Policy Updates

We may update this policy like we update our product line – check the “Last Updated” date. Continued use constitutes acceptance.