Welcome to Cheap Fastrax Store! These Terms and Conditions govern your use of our website (fastraxparts.com) and all purchases made through our store. By accessing our site or making a purchase, you agree to these terms in full. If you disagree, please refrain from using our website.

1. Our RC Community

Cheap Fastrax Store specializes in high-performance RC parts and accessories for serious hobbyists and competitive racers. Our products are designed for enthusiasts who demand quality, speed, and reliability in their RC builds.

2. User Responsibilities

2.1 Account Accuracy

When creating an account or placing an order, you must provide accurate, complete information including your shipping address and contact details.

2.2 Age Requirement

You must be at least 18 years old or have parental consent to purchase from our store. Some RC components may have additional age restrictions.

2.3 Prohibited Activities

You agree not to:

  • Use our products for illegal purposes
  • Reverse engineer or modify products in ways that violate manufacturer specifications
  • Use automated systems to place orders
  • Resell our products without authorization

3. Products & Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, specifications, and images. However, minor variations may occur. All RC parts are sold as accessories – not as complete vehicles unless specified.

3.2 Product Availability

High-demand racing components may sell out quickly. While we update inventory regularly, items shown as available may occasionally be out of stock.

3.3 Non-Returnable Items

For safety and hygiene, these items cannot be returned:

  • Glow plugs (combustion use)
  • Fuel filters & fuel tubes
  • All battery types
  • Opened body detailing products

4. Ordering & Payment

4.1 Order Process

Placing an order constitutes an offer to purchase. We confirm acceptance by sending an order confirmation email. All orders are subject to availability.

4.2 Pricing

Prices are in USD and exclude taxes/duties unless specified. We reserve the right to correct pricing errors.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Note: Your payment method will be charged when we ship your order.

4.4 Order Processing

Most orders ship within 1-2 business days. During peak racing seasons, processing may take slightly longer.

5. Shipping & Delivery

5.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 days after shipping)
  • Free Shipping: Orders over $50 via EMS (15-25 days after shipping)

5.2 Delivery Areas

We ship worldwide except to Asia and certain remote locations. Some products may have additional shipping restrictions.

5.3 Delivery Issues

If your RC parts don’t arrive within the estimated timeframe, contact our pit crew immediately at [email protected].

6. Returns & Refunds

6.1 Return Policy

We accept returns within 15 days of delivery. Items must be:

  • Unused/uninstalled
  • In original packaging
  • Accompanied by proof of purchase

6.2 Return Process

  1. Email [email protected] with your order number and reason for return
  2. Wait for our RMA authorization (within 24 hours)
  3. Ship items back with the completed return form

6.3 Refunds

Refunds are issued to your original payment method within 3-5 business days after we receive and inspect your return. Credit card refunds may take 5-10 days to appear on your statement.

7. Intellectual Property

All content on fastraxparts.com (logos, product designs, text, images) is our property or used with permission. You may not reproduce, modify, or distribute any content without our written consent.

8. Liability Limitations

8.1 Product Use

RC components are designed for hobby use. We’re not liable for:

  • Damage from improper installation or use
  • Modifications made to products
  • Racing-related injuries or property damage

8.2 Website Use

We’re not liable for:

  • Temporary website unavailability
  • Data loss or corruption
  • Third-party links/content

9. Governing Law

These terms are governed by Oregon state laws. Any disputes will be resolved in courts located in Tigard, Oregon.

10. Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

11. Contact Our Pit Crew

For questions about these terms:

Email: [email protected]
Mail: 3361 Kincheloe Road, Tigard, US 97223

We typically respond within 4 hours during business hours!